RETURN & REFUND POLICY

Updated at April 13th, 2025

Definitions and key terms

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms

are referenced, are strictly defined as:

● Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to The Domestic

Dungeoneer, that is responsible for your information under this Return & Refund Policy.

● Customer: refers to the company, organization or person that signs up to use the The Domestic

Dungeoneer Service to manage the relationships with your consumers or service users.

● Device: any internet connected device such as a phone, tablet, computer or any other device that can

be used to visit The Domestic Dungeoneer and use the services.

● Service: refers to the service provided by The Domestic Dungeoneer as described in the relative terms

(if available) and on this platform.

● Website: The Domestic Dungeoneer’s site, which can be accessed via this URL:

https://www.thedomesticdungeoneer.com

● You: a person or entity that is registered with The Domestic Dungeoneer to use the Services.

This Return & Refund Policy was created with Termify.

Return & Refund Policy

Thanks for shopping at The Domestic Dungeoneer. We appreciate the fact that you like to buy the stuff we

build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and

purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at The Domestic

Dungeoneer. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an

order or making a purchase at The Domestic Dungeoneer, you agree to the terms set forth below along with

The Domestic Dungeoneer’s Privacy Policy.

If there’s something wrong with the product/service you bought, or if you are not happy with it, you have 2

weeks to issue a refund and return your product/service.

If you would like to return a product, the only way would be if you follow the next guidelines:

● The product has to be in the same packaging we sent it.

Refunds

We at The Domestic Dungeoneer, commit ourselves to serve our customers with the best products. Every

single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care.

We do this to ensure that you fall in love with our products.

page 2/2

Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some

issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be

intimated about it in advance so that you don't have to worry unnecessarily about your order. If you have

purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms

your request.

We carry out thorough quality check before processing the ordered item. We take utmost care while packing

the product. At the same time we ensure that the packing is good such that the items won’t get damaged

during transit. Please note that The Domestic Dungeoneer is not liable for damages that are caused to the

items during transit or transportation.

We will revise your returned product as soon as we receive it and if it follows the guidelines addressed

above, we will proceed to issue a refund of your purchase. Your refund may take a couple of days to process

but you will be notified when you receive your money.

Shipping

The Domestic Dungeoneer is not responsible for return shipping costs. Every shipping has to be paid by the

customer, even if the item had free shipping, the customer has to pay for the shipping in return.

Your Consent

By using our website, registering an account, or making a purchase, you hereby consent to our Return &

Refund Policy and agree to its terms.

Changes To Our Return & Refund Policy

Should we update, amend or make any changes to this document so that they accurately reflect our Service

and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you

continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to

agree to this or any updated Return & Refund Policy, you can delete your account.

If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to

● Via Email: matthew@mindpipe.co.uk